Kaleno, an AI apartment search platform that launched in June 2026, reported that it has attracted approximately 150,000 users and that 50% of message-based property contacts in its beta ran through its AI Contacting feature. The service averages eight messages per property conversation, and renters who share detailed preferences reach out to properties at approximately 3.5 times the rate of those who share minimal information.
Why it matters to multifamily marketers
Prospects are starting to hand their outreach to AI agents, so leasing teams could lose tours if incoming AI messages are not read, routed and answered as quickly as a human inquiry.