Multifamily Dive reports that Baltimore filed suit in city circuit court alleging Yardi, RentCafe and Pennrose Management Co. steered tenants into fee generating payment options and hid the fees in fine print. Mayor Brandon Scott said the fees effectively raised rent for thousands of residents.
Why it matters to multifamily marketers
Fee transparency has moved from best practice to active legal risk, so property marketing pages, pricing displays and payment portals need to show the total cost clearly before a renter commits.